Job Announcement

Now Hiring: Accounting Technician/Customer Service Representative (I/II/III) Bighorn-Desert View Water Agency

| Part or Full-Time | In-Person | Non-Exempt
Salary Range: $25.47–$45.29/hour (level based on experience)

Do you like to work on a variety of tasks with a focus on customer service? Bighorn-Desert View Water Agency is looking for a dependable, customer-focused generalist to join our small, close-knit team.

You’ll be helping customers — handling utility billing, payments, and account inquiries — while supporting day-to-day accounting and administrative functions of the office. The ideal candidate has customer service experience in a utility, public agency, or billing environment, basic bookkeeping knowledge, and strong computer skills using programs including Microsoft Office. Experience with Springbrook is a plus. A valid California Class C Driver’s License is required.

Pay and schedule will be determined based on qualifications, with room to grow within the series. Benefits include health insurance, CalPERS retirement, and paid leave. The full job description is available here.

To Apply: Send a résumé, cover letter, and completed Agency application to susan@ostrategiesgroup.com.

Equal Opportunity Employer. Reasonable accommodations provided per ADA/FEHA.

Now Hiring: Water Distribution Operator I / II / III Bighorn-Desert View Water Agency

| Full-Time | In-Person | Non-Exempt
Salary Range: $26.36 – $46.89 per hour DOQ

The Bighorn-Desert View Water Agency is seeking a motivated and dependable Water Distribution Operator to join our small but dedicated team serving the Morongo Basin community.

This is more than just a utility job — it is an opportunity to build a long-term career in the water industry while performing meaningful work that directly supports public health, safety, and quality of life. Because we are a small rural agency, team members gain experience in many aspects of water system operations and work closely together every day. Employees are valued for their flexibility, teamwork, customer service, and willingness to learn.

About the Position

Operators perform a wide variety of field and operational duties related to maintaining and improving the Agency’s water distribution system. Work may include:

  • Installing, repairing, and maintaining water mains, valves, hydrants, meters, and service lines
  • Reading meters and responding to customer service requests
  • Operating pumps, wells, reservoirs, and related water system facilities
  • Collecting water quality samples and assisting with regulatory compliance
  • Responding to leaks, emergencies, and after-hours service calls
  • Operating equipment, tools, and vehicles safely and effectively
  • Assisting with system maintenance, construction, and troubleshooting projects
  • Working collaboratively with office staff, operators, contractors, and customers

This position requires participation in an on-call rotation and occasional overtime, including nights, weekends, and emergency response situations.

Why Join Our Team?

At a small agency, employees are not limited to one narrow task. This position provides hands-on experience across many areas of water utility operations and offers significant opportunities for professional growth and advancement over time. Operators work closely with experienced team members and leadership in a supportive environment focused on training, mentorship, and teamwork.

Whether you are beginning your water career or already have industry experience, this can be an excellent opportunity to develop valuable technical skills, certifications, and long-term career stability in an essential public service field.

Minimum Qualifications

Water Distribution Operator I

  • High school diploma or equivalent
  • Ability to obtain a California Distribution Operator Grade D1 certification within 18 months of hire
  • Ability to obtain a Class A California driver’s license within 18 months of hire
  • Strong work ethic, willingness to learn, and work well with others

Water Distribution Operator II

  • California D2 and T1 certifications
  • Two to three years of related experience

Water Distribution Operator III

  • California D3 and T2 certifications
  • Three to five years of related experience
  • Ability to perform advanced operational and maintenance duties independently
  • May assist with coordinating field activities and mentoring staff

Additional Requirements

  • Valid California driver’s license with acceptable driving record
  • First Aid/CPR certification (or ability to obtain)
  • Ability to perform physically demanding outdoor work in desert conditions
  • Strong customer service and communication skills
  • Ability to work safely and effectively as part of a team

This is a safety-sensitive, DOT-regulated position subject to the Agency’s Drug and Alcohol Testing Program. Verification of licenses, certifications, and driving history will be required during the selection process.

Benefits

  • CalPERS Retirement
  • Health Insurance
  • Paid Vacation, Sick Leave, and Holidays
  • Ongoing Training and Certification Opportunities
  • Stable Public Sector Employment with Career Advancement Potential

Apply Today

Interested candidates should submit an application through Indeed.

Join a small agency where your work matters, your contributions are valued, and there is room to grow professionally while serving the community.

The Bighorn-Desert View Water Agency is an Equal Opportunity Employer. Reasonable accommodations are available in accordance with ADA and FEHA requirements.

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